All amounts in € per month, excl. VAT.
| Feature / Section | FREE Monitor Lite |
BASIC Starter |
CORE | PLUS | PREMIUM | ENTERPRISE |
|---|---|---|---|---|---|---|
| Monthly fee (excl. VAT) | 0 € | 490 € | 990 € | 2 490 € | 4 990 € | on request |
| Minimum contract term | None | 1 month | 1 month | 12 months | 12 months | 24 months |
| 24/7 security monitoring (SIEM) | Logs from 1 source | ✔︎ – up to 3 sources | ✔︎ | ✔︎ | ✔︎ | ✔︎ (custom use cases) |
| Alerting SLA | Next business day | ≤ 120 min | ≤ 60 min | ≤ 30 min | ≤ 15 min | ≤ 15 min + escalation runbook |
| Risk report | End of month PDF light | Monthly | Monthly | Monthly | Monthly + trend analysis | Realtime dashboard & executive brief |
| Vulnerability scan | – | Semi-annually | Quarterly | Monthly | Monthly | Continuous |
| Managed XDR | – | – | Optional¹ | ✔︎ | ✔︎ | ✔︎ (custom rules + ML) |
| Threat-hunting sessions | – | – | Monthly (remote) | Weekly | Weekly | Daily (with SOC) |
| Customer Success Engineer | Community support | Shared | Dedicated (Mon-Fri) | Dedicated (Mon-Fri) | Dedicated (24/7) | Strategic advisor |
| Incident response retainer | – | – | 5 h | 10 h | 20 h | Custom |
| Forensics & root cause analysis | – | – | Optional¹ | ✔︎ | ✔︎ | ✔︎ (incl. on-site) |
| Compliance reports (ISO 27001 / NIS2 …) | – | – | – | ✔︎ | ✔︎ | ✔︎ (custom frameworks) |
| Integration of external tools | – | – | – | Standard adapters | Standard + custom | Full API / SIEM crossfeed |
| 24/7 on-site standby | – | – | – | – | Optional | Optional/included |
| Add-ons | Awareness micro course | Phishing simulation | Pen test from €4 500 | All add-ons discounted | All add-ons discounted | Individual bundles |
¹ Optional service, billed based on effort.
Next Steps
Choose the right package – we're happy to advise.
Sign the contract digitally.
Onboarding in < 10 days – and your network is protected 24/7.